Our refund and returns policy lasts 2 days. If 2 days have passed since your order received, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There is no exchange processing time under refund and return policy.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Refund Timeline: 1-2 working days
If your refund is approved, it will be processed and credited to your original method of payment — this may be your credit card, debit card, bank account, or another original payment method — within 1–2 working days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale Items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Shopping Square 2, 1st Floor, Shop No. 209, Sec-D, Shaheed Path, Sushant Golf City, Ansal API, Lucknow, Uttar Pradesh – 226030
Once we receive your return, it is typically processed within 2 business days.
Shipping Returns
To return your product, you should mail your product to: Shopping Square 2, 1st Floor, Shop No. 209, Sec-D, Shaheed Path, Sushant Golf City, Ansal API, Lucknow, Uttar Pradesh – 226030
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Replacement Policy
Once we receive and inspect the returned or damaged item, we will provide a replacement within 7-10 business days.
Need help?
Contact us at [email protected] for questions related to refunds and returns.
